Terms & Conditions

These Terms and Conditions govern the use of the services provided by Diligent Travels through the website www.diligenttravels.com and the interactions between Company and its Users. By using our services, you agree to comply with and be bound by the following terms and conditions:

1. Services and Content:

Company provides an online platform that allows users to search, compare, and book travel-related services, such as flights, accommodations, car rentals, and tours. The availability, prices, and details of these services are subject to change without notice. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of any content on the Website.

2. Booking and Payments:

a. When you make a booking through our Website, you agree to provide accurate and complete information. You are responsible for ensuring the accuracy of the details provided for booking purposes.

b. Payments for bookings are processed through Secure Payment Gateways. Company does not store your credit card information. Payment processing is subject to the terms and conditions of the payment gateway and the relevant service providers.

c. Prices displayed on our Website are subject to taxes, fees, and surcharges that may be imposed by government authorities or service providers. You are responsible for paying these additional charges.

3. Cancellations and Refunds:

a. Cancellation policies vary based on the specific services booked. It is your responsibility to review and understand the cancellation and refund policies of the Service Provider before making a booking.

b. Refund requests must be submitted in accordance with the applicable cancellation policy of the Service Provider. The Company will process refunds according to the terms and conditions set by the relevant service providers.

4. User Responsibilities:

a. You agree to use our services and Website solely for lawful purposes and in compliance with all applicable laws and regulations.

b. You are responsible for keeping your account information secure, including your login credentials. Any actions taken using your account will be attributed to you.

5. Intellectual Property:

All content and materials on the Website, including but not limited to text, graphics, logos, images, and software, are the property of Company or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without the express written consent of the Company.

6. Limitation of Liability:

We do not endorse or guarantee the quality, safety, or legality of the services offered by third-party service providers.

7. Modifications to Terms and Services:

Company reserves the right to modify these Terms and Conditions and the services offered on the Website at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.